Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year.

Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight.

Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most.

Role Summary

We’re seeking a Senior Back-End Engineer who will be instrumental in building the architecture that powers our leading-edge medical data processing system. Our application interfaces seamlessly with our advanced AI/ML platform, leveraging computer vision and generative models to make sense of intricate legal and medical documents for efficient medical claim processing.

What you’ll be doing

• Designing, building, and maintaining efficient, reusable, and reliable Python code that powers our back-end systems and ML pipeline
• Identifying and resolving performance and scalability issues, helping to improve the robustness of our system
• Handling complex data structures and algorithms, ensuring the seamless processing of data in our system
• Taking on additional responsibilities as needed, demonstrating flexibility and adaptability in a dynamic working environment
• Creating comprehensive technical documentation for system components and architecture, thereby providing clarity on architectural decisions and engineering contributions across the team
• Working in collaboration with front-end developers to integrate user-facing elements with server-side logic, creating a seamless user experience
• Other duties as assigned

You’re a great candidate if you have

• A minimum of 5 years of experience as a Back-End Engineer with extensive experience in Python, showcasing a deep understanding of the language

• Proficiency in using Python frameworks such as Django or Flask

• Experience with database systems like SQL or NoSQL

• Strong familiarity with cloud platforms like AWS, Google Cloud, or Azure  An understanding of automation practices throughout the Agile development, build, and deployment phases of the application lifecycle

• A robust problem-solving mindset; comfortable navigating frequently changing work items and scopes, and capable of managing multiple tasks efficiently

• Enthusiasm about working in a fast-paced, innovative environment, contributing to a team that aims to make a significant impact in the medical and insurance tech space.

What we offer:

• Flexible hybrid environment with the option to collaborate in-person at our Toronto HQ.

• Modern employee benefits, including health and dental coverage

• Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly.

• An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose.

• Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us.

• Company events

• Generous Paid Time Off

• Paid Sick Days

• Casual Dress code

• Employee Referral Bonus

• Tuition Assistance

• Plus, many other Recognition Programs!

Recruitment Journey at Wisedocs

We’re excited to meet you and explore the possibilities together!  At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:

• Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role.

• Round 2 – 1st Technical Assessment: A 1.5 -hour technical assessment that focuses on general coding.

• Round 3 – 2nd Technical Assessment: A 1.5 -hour technical assessment that focuses on conceptual and system design.

• Round 4 – Interview with the Hiring Manager: A 1-hour interview with the hiring manager focusing on culture fit, experience, and high-level technical questions.

Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team.

This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit.

*Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we played to win. We set the highest standards and executed beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE enables organizations to address today’s consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud customer experience platform.

The CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, technical excellence, and the adoption of advanced technologies at a scale.

We are looking for a Senior DevOps Engineer to join our CSA Infrastructure team. In this role, you will own and evolve the CI/CD pipelines, cloud infrastructure, observability, and operational excellence of our analytics and AI services, working closely with development, QA, security, and product teams.

How will you make an impact?

• Design, operate, and evolve cloud infrastructure on AWS, ensuring high availability, security, scalability, and cost efficiency
• Drive Infrastructure-as-Code quality and consistency across multiple environments (dev, test, staging, production) and services
• Own and improve CI/CD pipelines end-to-end — from source control to automated build, test, security scanning, quality gates, and multi-environment deployment
• Lead troubleshooting of complex production issues and drive root-cause analysis, feeding learnings back into runbooks and automation
• Build and improve observability — dashboards, metrics, alerting, log aggregation, and SLO/SLI definitions for production services
• Champion security and compliance — least-privilege access, secrets management, encryption, vulnerability remediation, and multi-tenant isolation
• Manage release processes, environment promotion, and cross-service dependency tracking
• Drive cost optimization and FinOps practices across cloud workloads
• Mentor engineers on cloud and DevOps practices, and influence architecture and best practices across teams
• Continuously evaluate and adopt new tools, technologies, and AI-driven automation to improve developer experience, reliability, and deployment velocity

Have you got what it takes?

• BSc in Computer Science, Computer Engineering, Software Engineering, or equivalent practical experience
• 5+ years of hands-on experience as a DevOps Engineer or in a similar role
• Strong expertise with AWS services — compute (Lambda, ECS/Fargate, EC2), storage (S3), networking (VPC, API Gateway, Route53), data services, IAM, KMS, CloudWatch, and Secrets Manager (Azure experience is an advantage)
• Strong programming and scripting skills in Python — production experience writing automation, tooling, and Infrastructure-as-Code, not just consuming libraries
• Extensive experience with Infrastructure as Code — AWS CDK, CloudFormation, or Terraform; comfortable with multi-account / multi-region deployments
• Strong experience designing and operating CI/CD platforms — Jenkins, GitHub Actions, or similar; Groovy scripting is a plus
• Hands-on with containers and Docker — authoring efficient multi-stage Dockerfiles, image scanning, and registry hygiene
• Solid understanding of cloud-native architectures, serverless workloads, and distributed systems
• Hands-on experience with monitoring, logging, alerting, and observability platforms — CloudWatch, Grafana, Prometheus, or equivalent
• Solid Linux experience — system troubleshooting, performance tuning, and operational best practices
• Strong understanding of security, encryption, and compliance — IAM policy authoring, key management, secrets handling, and tenant isolation patterns
• Familiarity with code quality and security tooling in CI pipelines — SonarQube, Black Duck, or equivalent
• Experience supporting both managed services and microservice-based applications in production

You will have an advantage if you also have:

• Experience operating cloud-based data and analytics workloads — data lakes, query engines, streaming pipelines, or data warehouses
• Working knowledge of .NET / C# or other compiled-language runtimes (enough to read service code, debug build failures, and triage test failures)
• Familiarity with Kubernetes / EKS, Helm, or Ansible
• Experience with mutation testing, code coverage gates, and other advanced quality practices
• AWS or Kubernetes certifications (e.g., AWS Certified DevOps Engineer, CKA)
• Exposure to multi-tenant SaaS platforms or contact-center / customer-experience products
• Strong ownership mindset with end-to-end responsibility
• Natural collaborator and mentor with excellent communication skills
• Ability to influence architecture and best practices across teams
• Proactive, self-driven, and comfortable operating in ambiguity
• Global mindset and fluent communication in English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10846

Reporting into: Tech Manager Role

Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a Senior Cloud Architect to join NICE IT AI and own the Azure cloud and AI infrastructure that powers intelligent automation across the enterprise.

This is a deeply hands-on role. You will design, build, and govern the full-stack architecture, from enterprise networking and private connectivity up to AI orchestration, delivering the platform to the development teams while partnering with the Systems, Network, and Security teams to connect, govern, and approve every design before it goes live.

How will you make an impact?

You will own NICE’s IT AI cloud architecture end-to-end, combining hands-on Azure engineering with architectural leadership across these areas:

Cloud Architecture Design & Implementation

• Own the end-to-end Azure architecture for AI workloads (LLMs, RAG, vector DBs, Graph, agents, MLOps) across all platform layers, with reference designs and ADRs.

Enterprise Networking & Private Connectivity

• Design hub-and-spoke VNets, private connectivity (Private Endpoints, Private DNS), firewall/ingress patterns, and isolated multi-environment topology (prod / dev / test).

AI Developer Toolchain & Platform Engineering

• Architect the developer AI stack, Azure AI Foundry, GitHub Copilot, Claude/MCP, Models Gateway, and scaled tooling distribution (MDM / Intune).

CI/CD, DevOps & Platform Automation

• Establish CI/CD (GitHub Actions), Infrastructure-as-Code (Terraform / Bicep), and compute, MLOps/LLMOps, and FinOps practices with the DevOps team.

Identity, Security & Governance

• Design IAM and auth flows (Entra ID, OIDC/JWT, API gateway validation) and the observability stack, and secure Security-team review and approval of every architecture.

Cross-functional Leadership

• Act as architectural liaison across AI CoE, Development, DevOps, Infrastructure, Systems, Network, and Security; mentor engineers and own the platform roadmap.

Have you got what it takes?

• 8+ years in software/cloud architecture, with 5+ years hands-on Azure (AKS, Azure OpenAI/AI Foundry, APIM, Key Vault, ACR, Azure Monitor)

• Strong Azure networking: hub-and-spoke VNets, peering, Private Endpoints, Private DNS, firewalls, and S2S VPN / ExpressRoute

• Proven track record building AI/ML infrastructure in production (LLMs, RAG, vector search, agents)

• Deep Infrastructure-as-Code (Terraform / Bicep) and CI/CD (GitHub, GitHub Actions) expertise

• Enterprise IAM and security: Entra ID, OAuth2/OIDC, managed identities, RBAC, and zero-trust connectivity

• Hands-on with containers and orchestration (Docker, Kubernetes/AKS) and observability tooling (OpenTelemetry, Grafana, Azure Monitor)

• Experience integrating AI developer tools (GitHub Copilot, Azure AI Foundry, Anthropic / OpenAI APIs) and MCP/A2A patterns

• Fluency in English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11124

Reporting into: Manager, Applications Development

Role Type: IC

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Who We Are

The Motley Fool is a purpose-driven financial services company on a mission to make the world smarter, happier, and richer. For 30 years, we’ve been helping people make better investment decisions through transparency, education, and a healthy dose of Foolish fun. We’re a fast-moving, collaborative team that values high-quality work, curiosity, and initiative. We care deeply about what we do, and we’re driven by the impact our work has on real people’s financial futures.

With a growing portfolio of 50+ subscription products, we’re investing heavily in the technology that powers Fool.com — one of the most widely read financial sites on the web — and the systems that turn readers into long-term members.

What Does This Team Do?

The Fool.com team owns the public-facing experience that millions of readers, search engine crawlers, and prospective subscribers hit every day. Today, the team is strong on the client side: we have two excellent front-end engineers shipping interface work. We’re looking for an engineer who can own the server-side and infrastructure layer of the site alongside them.

About the Role

This is a full-stack role with a clear weighting toward the parts of the system that run before pixels reach the browser — API integrations, server-rendered routes, caching, observability, deployment, and the SEO-critical surface that determines how millions of crawler requests resolve. Much of fool.com is server side rendered.

What You’ll Do

• Build and maintain server-side features in our Next.js App Router codebase using TypeScript — route handlers, server components, server actions, streaming, ISR, and revalidation strategy.
• Design and harden integrations with the third-party APIs that power our content, market data, and subscription experiences. We care a lot about doing this well: timeouts, retries, circuit breakers, fallbacks, and graceful degradation when upstream services misbehave are first-class concerns, not afterthoughts.
• Own caching strategy across Redis and Cloudflare, balancing freshness against performance, cost, and crawler behavior.
• Deploy and operate services on AWS using Docker, with first-class instrumentation in DataDog so we catch issues before our readers and crawlers do.
• Write meaningful end-to-end coverage with Microsoft Playwright for the flows that matter most.
• Optimize the site for the way it’s actually consumed by SEO crawlers: rendering strategy, structured data, sitemap generation, canonicalization, hreflang, robots directives, performance budgets, and crawl budget management.
• Partner with our front-end engineers on the seam between server and client, and collaborate with content, marketing, SEO, and platform teams across the company.
• Use AI-assisted development tools (Claude Code, Cursor) as a core part of your daily workflow — we have a company-wide commitment to use the latest tooling and workflows to make every person as impactful as possible.
• Integrate with our CMS for content management

What We’re Looking For

• 5+ years of professional software engineering experience, with meaningful time spent on the server side of a production web application.
• Strong TypeScript and Next.js experience, including the App Router, server components, route handlers, ISR, and streaming.
• Demonstrated track record integrating third-party APIs in production, with clear opinions about how to do it safely. You’ve debugged a flaky upstream at 11pm and you have views about it.
• Solid grounding in caching (Redis or equivalent) and CDN behavior (Cloudflare or equivalent), including cache invalidation, stale-while-revalidate patterns, and edge vs. origin tradeoffs.
• Comfort with AWS, Docker, and modern CI/CD workflows.
• Working knowledge of how SEO crawlers actually see a site: how Googlebot renders JavaScript, what causes soft 404s, how canonical and hreflang tags affect indexing, what Core Web Vitals look like in CrUX vs. lab data, and how to think about crawl budget on a large site.
• Production observability instincts — you reach for DataDog dashboards, logs, and traces before guessing.
• Experience writing maintainable end-to-end tests with Playwright, Cypress, or similar.

Bonus Points

• Background on a high-traffic content, media, or publishing site where SEO is a primary acquisition channel.
• Hands-on work with structured data (JSON-LD, schema.org), automated sitemaps, Search Console, or auditing tools like Screaming Frog.
• Familiarity with analytics and event pipelines (Segment, PostHog, GTM, or similar).
• Prior work on subscription, paywall, or e-commerce flows.
• Genuine interest in financial markets, investing, or fintech — we’re a company of people who care about this stuff.

Why This Role

You’ll be the person who makes Fool.com faster, safer, and more observable on the side of the wire that most users never see. You’ll work alongside two strong front-end engineers who are eager to have a real partner across the seam, and you’ll do it on a team that takes engineering quality seriously — we’ve recently invested in standardizing error-handling practices around external services, AI-assisted development tooling, and cross-repository coding guidelines.

If you like the parts of full-stack engineering that happen behind the scenes — the integrations, the caching layer, the crawler surface, the dashboards at 2am — we’d love to talk.

Please note, no sponsorship is available for this position. You must reside in, or be willing to relocate to, one of these states for employment: Alabama, California, Colorado, Connecticut, Florida, Georgia, Louisiana, Maryland, Massachusetts, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington DC, and Wisconsin.

Below you’ll see a few of our perks, but check out our Careers Site for the complete list:

• Flexible, remote work environment (*see our open states above)
• No “vacation policy” (not to be confused with a “No vacation” policy)
• Generous fully-paid parental leave
• $1,000 annually to invest in stocks of your choice
• Super low premiums for medical, dental, and vision coverage
• Comprehensive compensation package, including company equity

Annual Pay Range

$165,000—$185,000 USD

By applying on this site, you acknowledge that The Motley Fool will be collecting the personal data you provide for our recruiting purposes. Please see our Applicant Privacy Notice for additional information about how we process, transfer, and store your data, including where that data is stored, and about any additional privacy rights you may have based on your jurisdiction.

Waymo is an autonomous driving technology company with the mission to be the world’s most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World’s Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

The Perception team at Waymo builds technology that powers the Waymo Driver. Our software allows the Waymo Driver to perceive the world around it, make the right decision for every situation, and deliver people safely to their destinations. We conduct research to address real-world problems and collaborate with research teams at Alphabet. We have access to millions of miles of driving data from a diverse set of sensors, enabling software engineers like you to develop multi-modal models and techniques at scale.

Our mission is to build a stable foundation for a high-level Perception pipeline and the overall self-driving system. We act as the crucial interface between Waymo’s hardware teams and the rest of the self-driving engineering organization, defining sensor requirements, providing critical feedback to hardware teams, and abstracting away system complexities.

The Multi-Platform Team’s purpose is to abstract away superfluous differences between various sensor hardware and encapsulate hardware-specific logic so that downstream Perception is as portable as possible. Our work allows a single parameterized Perception software stack to run on all sensor hardware platforms, to remain easily maintainable across N platforms with much less than N times the effort, and to rapidly adapt to new platforms. We bring up the overall Perception software stack on new sensor and vehicle platforms.

This role follows a hybrid work schedule and reports to a Technical Lead Manager.

You will:

• Work with a creative team of people who are responsible for the bring-up of Perception SW on new hardware platforms (vehicles, sensors, compute).
• Evolve existing SW to abstract away superfluous differences between various sensor hardware and encapsulate hardware-specific logic, by writing design docs, gathering feedback, implementing the change and testing it and monitoring its continued health and maintaining it during its lifespan.
• Rapidly prototype and run de-risking experiments for the next-generation Perception SW stack that is designed to be more portable to the new sensor HW.
• Maintain and run evaluations of existing or hypothetical new sensor hardware to help make decisions on sensor HW options. Write up analyses that summarize high-level recommendations using the evidence from these evaluations.

You have:

• BS in Computer Science, Robotics, similar technical field of study, or equivalent practical experience
• Strong experience programming in C++  with robust and efficient code
• Strong software architecture skills
• Experience with sensor data processing (Lidar, camera, or Radar)
• Experience with building, integrating, debugging and evaluating ML-based systems

We prefer:

• MS or PhD in Computer Science, Robotics, similar technical field of study, or equivalent practical experience
• Experience with autonomous vehicles (L4) or ADAS systems (L2/L3)
• Experience with bring-up of new sensors or vehicle platforms

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$213,000—$263,000 USD

Who is Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

A Senior Software Engineer responsible for the execution of the backend features, with a deep technical understanding and how it translates to representing user needs. You will have operated in a hyper growth startup with experience building SaaS products.

You will also have a deep understanding of the key challenges engineers face and a firm grasp on design principles in prioritizing key features and capabilities.

Your superpower is how to bridge the gap between technical specifics and business needs effortlessly and turn high-level designs into real-world solutions.

You thrive in challenging situations, and you appreciate the dynamics of a flexible, flat-structured work environment. You are quick to grasp the nuances and complexities of developing an AI product healthcare internationally.

We know that brilliant people can come from unlikely places; if you have a proven track record of shipping spectacular technically challenging products and features, regardless of industry, we want to meet you.

What you’ll do:

Ultimately you will have the opportunity to work with the engineering mastermind behind Heidi developing AI products which will change the face of healthcare

• Autonomously deliver beautiful & robust code with considerations on code structure design and scalability.

• Implement and optimize data storage solutions.

• Design, build, and maintain high-performance backend systems using Python.

• Architect and manage cloud infrastructure, ensuring scalability and reliability.

• Develop and manage message queue systems for real-time data processing.

• Collaborate with frontend and AI teams to integrate new features and enhance existing APIs.

• Optimize API performance and handle API versioning, documentation, and testing.

What we’ll look for:

• Strong sense of ownership & strong problem-solving skills.

• 5+ years of backend development experience.

• Solid experience with MongoDB and Redis for data management.

• Experience building & managing message queue systems at scale.

• Writing testable, effective and communicative code

• Data modeling, design patterns, understanding trade-offs

• Deep understanding of API design principles, including security, versioning, and performance.

• Data & application security knowledge and skills

• Experience in integrating with third-party systems

• Competent with source code control and CI/CD pipeline technologies.

• Architecting and building highly available, scalable, secure & performant systems

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

• Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters.

• Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

• Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

• Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear: expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Why you should Join Heidi 🚀

• Real product momentum. We’re not trying to generate interest, we’re channeling it.

• Equity from day one. When Heidi wins, you win. You’ll share directly in the success you help create.

• Unmatched impact. Play a pivotal role at a critical growth moment - working on a product that delivers tangible, real-world value to clinicians and patients every day.

• Work alongside world-class talent. Join a team of operators and builders who’ve scaled unicorns.

• Your health, covered. Comprehensive private medical and dental cover through Bupa, plus 24⁄7 mental health, coaching and wellbeing support through Sonder and a £100/month Healthy Heidi’s stipend.

• Global parental leave. 26 weeks paid for primary carers and 18 weeks for secondary carers, subject to eligibility.

• Fertility support. £7,000 one-off payment, eligibility applies.

• Learning & development. £700 per year for courses, books, memberships, conferences and more.

• Home office budget. £500 one-off to set up a workspace you actually want to work in.

• Recharge days after major milestones and busy periods so you can reset and come back strong.

• Work from anywhere for up to 4 weeks per year, wherever the world takes you.

• Clinical leave. 10 days per year for eligible clinical roles to maintain accreditation and requirements.

• Flexibility that works. A hybrid environment, with 3 days in the office.

Heidi’s commitment to Diversity, Equity and Inclusion

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and are proud to welcome all applicants as we’re committed to promoting a culture of opportunity for all.

AT A GLANCE

The Senior Software Engineer is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by the business. The successful candidate will be responsible for fulfilling their job duties in the following work situations:

Where You’ll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We prefer employees work from our hub offices Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. We are also open to candidates who are outside of these hubs and can work remotely

Hub Locations:

• Fort Mill, SC / Charlotte, NC
• Denver, CO
• Minneapolis, MN

What You’ll Do

• Lead the end-to-end design, development, and implementation of sophisticated software applications and systems aligned with business goals.
• Collaborate closely with stakeholders including product managers, designers, and other engineers to gather requirements and translate them into robust technical designs and solutions.
• Write high-quality, efficient, maintainable, and scalable code adhering to best practices and company standards.
• Debug, analyze, and resolve complex software defects and performance bottlenecks to ensure optimal system reliability and user experience.
• Conduct comprehensive testing and validation including unit, integration, and performance testing to guarantee software quality.
• Mentor and provide technical guidance to junior and mid-level engineers, fostering professional growth and knowledge sharing.
•  Perform thorough code reviews to maintain high code quality, enforce coding standards, and promote best practices across the team.
• Continuously improve software development processes, tools, and methodologies.
• Stay updated on emerging technologies, frameworks, and industry trends to inform technology strategy and innovation.
• Collaborate effectively with cross-functional teams to meet project deadlines and deliverables.

What We’re Looking For

Required:

• Bachelor’s degree in computer science, software engineering, a related field; or equivalent experience
• 5+ years experience in software development, with a focus on large-scale applications.
• 5+ years of expert level experience with Typescript and hands-on experience with Object Oriented Programming Languages such as NodeJS, Golang, or Ruby
• 3+ years of experience with BE frameworks such as Express or Ruby-on-Rails; Relational Databases such as SQL or Postgres; and ORMs such as Prisma, Sequelize, or TypeORM; as well as working knowledge of CI/CD and Infrastructure as code (IaC)
• Deep understanding of software development methodologies and best practices.
• Strong problem-solving and analytical skills. Even stronger interpersonal and communication skills.
• Experience with software testing.
• Experience using AI for code generation.

Preferred:

• Master’s degree in computer science, software engineering, a related field, or equivalent experience.
• Previous experience with healthcare regulations and compliance requirements.
• Full stack programming experience using modern technologies including Node.js + TypeScript, Express, RBDs such as Postgres, REST APIs, NoSQL, etc.

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $118,000 - $155,000

*Note actual salary is based on geographic location, qualifications and experience

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are:

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

We do not provide visa sponsorship for this role at this time.

#LI-Hybrid #LI-Remote

RVO Health Privacy Policy: https://rvohealth.com/legal/privacy

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we played to win. We set the highest standards and executed beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE enables organizations to address today’s consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud customer experience platform.

The CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, technical excellence, and the adoption of advanced technologies at a scale.

We are looking for a Senior DevOps Engineer to join our CSA Infrastructure team. In this role, you will own and evolve the CI/CD pipelines, cloud infrastructure, observability, and operational excellence of our analytics and AI services, working closely with development, QA, security, and product teams.

How will you make an impact?

• Design, operate, and evolve cloud infrastructure on AWS, ensuring high availability, security, scalability, and cost efficiency
• Drive Infrastructure-as-Code quality and consistency across multiple environments (dev, test, staging, production) and services
• Own and improve CI/CD pipelines end-to-end — from source control to automated build, test, security scanning, quality gates, and multi-environment deployment
• Lead troubleshooting of complex production issues and drive root-cause analysis, feeding learnings back into runbooks and automation
• Build and improve observability — dashboards, metrics, alerting, log aggregation, and SLO/SLI definitions for production services
• Champion security and compliance — least-privilege access, secrets management, encryption, vulnerability remediation, and multi-tenant isolation
• Manage release processes, environment promotion, and cross-service dependency tracking
• Drive cost optimization and FinOps practices across cloud workloads
• Mentor engineers on cloud and DevOps practices, and influence architecture and best practices across teams
• Continuously evaluate and adopt new tools, technologies, and AI-driven automation to improve developer experience, reliability, and deployment velocity

Have you got what it takes?

• BSc in Computer Science, Computer Engineering, Software Engineering, or equivalent practical experience
• 5+ years of hands-on experience as a DevOps Engineer or in a similar role
• Strong expertise with AWS services — compute (Lambda, ECS/Fargate, EC2), storage (S3), networking (VPC, API Gateway, Route53), data services, IAM, KMS, CloudWatch, and Secrets Manager (Azure experience is an advantage)
• Strong programming and scripting skills in Python — production experience writing automation, tooling, and Infrastructure-as-Code, not just consuming libraries
• Extensive experience with Infrastructure as Code — AWS CDK, CloudFormation, or Terraform; comfortable with multi-account / multi-region deployments
• Strong experience designing and operating CI/CD platforms — Jenkins, GitHub Actions, or similar; Groovy scripting is a plus
• Hands-on with containers and Docker — authoring efficient multi-stage Dockerfiles, image scanning, and registry hygiene
• Solid understanding of cloud-native architectures, serverless workloads, and distributed systems
• Hands-on experience with monitoring, logging, alerting, and observability platforms — CloudWatch, Grafana, Prometheus, or equivalent
• Solid Linux experience — system troubleshooting, performance tuning, and operational best practices
• Strong understanding of security, encryption, and compliance — IAM policy authoring, key management, secrets handling, and tenant isolation patterns
• Familiarity with code quality and security tooling in CI pipelines — SonarQube, Black Duck, or equivalent
• Experience supporting both managed services and microservice-based applications in production

You will have an advantage if you also have:

• Experience operating cloud-based data and analytics workloads — data lakes, query engines, streaming pipelines, or data warehouses
• Working knowledge of .NET / C# or other compiled-language runtimes (enough to read service code, debug build failures, and triage test failures)
• Familiarity with Kubernetes / EKS, Helm, or Ansible
• Experience with mutation testing, code coverage gates, and other advanced quality practices
• AWS or Kubernetes certifications (e.g., AWS Certified DevOps Engineer, CKA)
• Exposure to multi-tenant SaaS platforms or contact-center / customer-experience products
• Strong ownership mindset with end-to-end responsibility
• Natural collaborator and mentor with excellent communication skills
• Ability to influence architecture and best practices across teams
• Proactive, self-driven, and comfortable operating in ambiguity
• Global mindset and fluent communication in English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10846

Reporting into: Tech Manager Role

Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year.

Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight.

Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most.

Role Summary

We’re seeking a Senior Back-End Engineer who will be instrumental in building the architecture that powers our leading-edge medical data processing system. Our application interfaces seamlessly with our advanced AI/ML platform, leveraging computer vision and generative models to make sense of intricate legal and medical documents for efficient medical claim processing.

What you’ll be doing

• Designing, building, and maintaining efficient, reusable, and reliable Python code that powers our back-end systems and ML pipeline
• Identifying and resolving performance and scalability issues, helping to improve the robustness of our system
• Handling complex data structures and algorithms, ensuring the seamless processing of data in our system
• Taking on additional responsibilities as needed, demonstrating flexibility and adaptability in a dynamic working environment
• Creating comprehensive technical documentation for system components and architecture, thereby providing clarity on architectural decisions and engineering contributions across the team
• Working in collaboration with front-end developers to integrate user-facing elements with server-side logic, creating a seamless user experience
• Other duties as assigned

You’re a great candidate if you have

• A minimum of 5 years of experience as a Back-End Engineer with extensive experience in Python, showcasing a deep understanding of the language

• Proficiency in using Python frameworks such as Django or Flask

• Experience with database systems like SQL or NoSQL

• Strong familiarity with cloud platforms like AWS, Google Cloud, or Azure  An understanding of automation practices throughout the Agile development, build, and deployment phases of the application lifecycle

• A robust problem-solving mindset; comfortable navigating frequently changing work items and scopes, and capable of managing multiple tasks efficiently

• Enthusiasm about working in a fast-paced, innovative environment, contributing to a team that aims to make a significant impact in the medical and insurance tech space.

What we offer:

• Flexible hybrid environment with the option to collaborate in-person at our Toronto HQ.

• Modern employee benefits, including health and dental coverage

• Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly.

• An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose.

• Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us.

• Company events

• Generous Paid Time Off

• Paid Sick Days

• Casual Dress code

• Employee Referral Bonus

• Tuition Assistance

• Plus, many other Recognition Programs!

Recruitment Journey at Wisedocs

We’re excited to meet you and explore the possibilities together!  At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:

• Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role.

• Round 2 – 1st Technical Assessment: A 1.5 -hour technical assessment that focuses on general coding.

• Round 3 – 2nd Technical Assessment: A 1.5 -hour technical assessment that focuses on conceptual and system design.

• Round 4 – Interview with the Hiring Manager: A 1-hour interview with the hiring manager focusing on culture fit, experience, and high-level technical questions.

Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team.

This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit.

*Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we played to win. We set the highest standards and executed beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE enables organizations to address today’s consumer and employee expectations by delivering effortless, consistent, and personalized digital-first experiences with CXone, the world’s leading cloud customer experience platform.

The CSA team is dedicated to developing groundbreaking AI products that are transforming the industry. We promote a culture of collaboration, technical excellence, and the adoption of advanced technologies at a scale.

We are looking for a Senior DevOps Engineer to join our CSA Infrastructure team. In this role, you will own and evolve the CI/CD pipelines, cloud infrastructure, observability, and operational excellence of our analytics and AI services, working closely with development, QA, security, and product teams.

How will you make an impact?

• Design, operate, and evolve cloud infrastructure on AWS, ensuring high availability, security, scalability, and cost efficiency
• Drive Infrastructure-as-Code quality and consistency across multiple environments (dev, test, staging, production) and services
• Own and improve CI/CD pipelines end-to-end — from source control to automated build, test, security scanning, quality gates, and multi-environment deployment
• Lead troubleshooting of complex production issues and drive root-cause analysis, feeding learnings back into runbooks and automation
• Build and improve observability — dashboards, metrics, alerting, log aggregation, and SLO/SLI definitions for production services
• Champion security and compliance — least-privilege access, secrets management, encryption, vulnerability remediation, and multi-tenant isolation
• Manage release processes, environment promotion, and cross-service dependency tracking
• Drive cost optimization and FinOps practices across cloud workloads
• Mentor engineers on cloud and DevOps practices, and influence architecture and best practices across teams
• Continuously evaluate and adopt new tools, technologies, and AI-driven automation to improve developer experience, reliability, and deployment velocity

Have you got what it takes?

• BSc in Computer Science, Computer Engineering, Software Engineering, or equivalent practical experience
• 5+ years of hands-on experience as a DevOps Engineer or in a similar role
• Strong expertise with AWS services — compute (Lambda, ECS/Fargate, EC2), storage (S3), networking (VPC, API Gateway, Route53), data services, IAM, KMS, CloudWatch, and Secrets Manager (Azure experience is an advantage)
• Strong programming and scripting skills in Python — production experience writing automation, tooling, and Infrastructure-as-Code, not just consuming libraries
• Extensive experience with Infrastructure as Code — AWS CDK, CloudFormation, or Terraform; comfortable with multi-account / multi-region deployments
• Strong experience designing and operating CI/CD platforms — Jenkins, GitHub Actions, or similar; Groovy scripting is a plus
• Hands-on with containers and Docker — authoring efficient multi-stage Dockerfiles, image scanning, and registry hygiene
• Solid understanding of cloud-native architectures, serverless workloads, and distributed systems
• Hands-on experience with monitoring, logging, alerting, and observability platforms — CloudWatch, Grafana, Prometheus, or equivalent
• Solid Linux experience — system troubleshooting, performance tuning, and operational best practices
• Strong understanding of security, encryption, and compliance — IAM policy authoring, key management, secrets handling, and tenant isolation patterns
• Familiarity with code quality and security tooling in CI pipelines — SonarQube, Black Duck, or equivalent
• Experience supporting both managed services and microservice-based applications in production

You will have an advantage if you also have:

• Experience operating cloud-based data and analytics workloads — data lakes, query engines, streaming pipelines, or data warehouses
• Working knowledge of .NET / C# or other compiled-language runtimes (enough to read service code, debug build failures, and triage test failures)
• Familiarity with Kubernetes / EKS, Helm, or Ansible
• Experience with mutation testing, code coverage gates, and other advanced quality practices
• AWS or Kubernetes certifications (e.g., AWS Certified DevOps Engineer, CKA)
• Exposure to multi-tenant SaaS platforms or contact-center / customer-experience products
• Strong ownership mindset with end-to-end responsibility
• Natural collaborator and mentor with excellent communication skills
• Ability to influence architecture and best practices across teams
• Proactive, self-driven, and comfortable operating in ambiguity
• Global mindset and fluent communication in English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10846

Reporting into: Tech Manager Role

Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a Senior Cloud Architect to join NICE IT AI and own the Azure cloud and AI infrastructure that powers intelligent automation across the enterprise.

This is a deeply hands-on role. You will design, build, and govern the full-stack architecture, from enterprise networking and private connectivity up to AI orchestration, delivering the platform to the development teams while partnering with the Systems, Network, and Security teams to connect, govern, and approve every design before it goes live.

How will you make an impact?

You will own NICE’s IT AI cloud architecture end-to-end, combining hands-on Azure engineering with architectural leadership across these areas:

Cloud Architecture Design & Implementation

• Own the end-to-end Azure architecture for AI workloads (LLMs, RAG, vector DBs, Graph, agents, MLOps) across all platform layers, with reference designs and ADRs.

Enterprise Networking & Private Connectivity

• Design hub-and-spoke VNets, private connectivity (Private Endpoints, Private DNS), firewall/ingress patterns, and isolated multi-environment topology (prod / dev / test).

AI Developer Toolchain & Platform Engineering

• Architect the developer AI stack, Azure AI Foundry, GitHub Copilot, Claude/MCP, Models Gateway, and scaled tooling distribution (MDM / Intune).

CI/CD, DevOps & Platform Automation

• Establish CI/CD (GitHub Actions), Infrastructure-as-Code (Terraform / Bicep), and compute, MLOps/LLMOps, and FinOps practices with the DevOps team.

Identity, Security & Governance

• Design IAM and auth flows (Entra ID, OIDC/JWT, API gateway validation) and the observability stack, and secure Security-team review and approval of every architecture.

Cross-functional Leadership

• Act as architectural liaison across AI CoE, Development, DevOps, Infrastructure, Systems, Network, and Security; mentor engineers and own the platform roadmap.

Have you got what it takes?

• 8+ years in software/cloud architecture, with 5+ years hands-on Azure (AKS, Azure OpenAI/AI Foundry, APIM, Key Vault, ACR, Azure Monitor)

• Strong Azure networking: hub-and-spoke VNets, peering, Private Endpoints, Private DNS, firewalls, and S2S VPN / ExpressRoute

• Proven track record building AI/ML infrastructure in production (LLMs, RAG, vector search, agents)

• Deep Infrastructure-as-Code (Terraform / Bicep) and CI/CD (GitHub, GitHub Actions) expertise

• Enterprise IAM and security: Entra ID, OAuth2/OIDC, managed identities, RBAC, and zero-trust connectivity

• Hands-on with containers and orchestration (Docker, Kubernetes/AKS) and observability tooling (OpenTelemetry, Grafana, Azure Monitor)

• Experience integrating AI developer tools (GitHub Copilot, Azure AI Foundry, Anthropic / OpenAI APIs) and MCP/A2A patterns

• Fluency in English

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11124

Reporting into: Manager, Applications Development

Role Type: IC

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

About the Role

We're hiring a Senior ML Engineer to be the data team's owner of production ML and AI agent systems. You'll take models from prototype to production, build and maintain the low-latency ML API that powers our Next Best Action (NBA) engine, and partner with our HAL team to ship LLM agents that turn NBA recommendations into real conversations with credit union members and partners. This is a builder's role at a builder's moment: NBA is going live, the agent infrastructure is being shaped now, and you'll define how Clutch does production AI for years to come.

About the Team

The Data team today is five people: one data scientist, two data engineers, one data analyst, and one product manager. We're small, ambitious, and shipping fast — two ML models heading to production, an ML API being built, and two AI agents (one customer-facing, one partner-facing) in active development. You'll be the senior technical voice for ML and AI engineering inside the team, and the bridge to HAL, the platform team that builds Clutch's agent runtime. Expect tight feedback loops, real autonomy, and a team that values pragmatism over purity.

What You’ll Do

Within 3 months, you will:

• Take ownership of the ML API that serves NBA recommendations, partnering with the data engineer who's been building it, and harden it for low-latency production traffic

• Ship your first agent tool contract end-to-end: schema design, handler implementation, structured-error contract, unit tests, deployed via HAL's runtime

• Set up the eval foundation for our agents: golden transcripts, rubric-based judges, regression suites that run on every prompt or model change

• Build a working relationship with HAL and become the data team's go-to on agent infrastructure decisions

Within 6 months, you will:

• Be the primary owner (with data engineer support) of the ML API and the agent tool layer that wraps NBA and our ML models

• Have shipped at least one production-grade agent (customer-facing or partner-facing) with prompt versioning, evals, observability, and multi-tenant gating in place

• Define the data team's playbook for shipping a new ML model as an LLM-callable tool, end-to-end

• Mentor the data engineers on ML/AI patterns so they can confidently support and extend the systems you own

Within 9 months, you will:

• Operate as the technical lead within the data team for NBA production AI at Clutch — the person other teams come to when they want to understand how NBA ships ML and agents responsibly

• Have measurably improved agent cost and latency (target: 30%+ reduction on P95 latency or per-conversation cost on at least one agent)

• Be shaping the data team's roadmap for the next generation of ML and AI products, in partnership with the PM and data scientist

• Help us decide what to hire next as the team scales

What You’ll Bring

Required

• 7+ years of engineering experience, with a proven track record of building and shipping production ML systems — you've taken models from prototype to production and own what happens after deploy

• Strong Python — most of the work (ML training, evaluation, the ML API, data pipelines) is in Python, and you're comfortable in production codebases, not just notebooks. Some TypeScript is involved for tool contracts and integration with our agent runtime — you don't need to be an expert, comfort with a second language is enough

• Tool-design discipline for LLM consumption. Can take an ML model or data source and shape it into an LLM-callable tool with narrow input/output schemas, identity-required and scope-gated dispatch, and structured-error contracts (RATE_LIMITED, UPSTREAM_ERROR, NOT_FOUND) that the agent runtime converts to graceful tool-results instead of crashing

• Eval discipline for non-deterministic systems. You treat evals as the unit-test equivalent for agents: golden transcripts, rubric-based judges, regression suites that run on every prompt or model change. You understand the difference between offline metrics and online evals, and use both

• Prompt-shape literacy. You read a system prompt the way another engineer reads code: audience, register, compliance guardrails, template-var allow-list, allowed-tools section. You debug "why did the agent do that?" by reading the prompt and tool descriptions before reaching for model swaps. You've shipped at least one agent where the prompt was version-controlled and reviewed as code

• Tool implementation rigor. You build handlers behind tool contracts with identity fields read from request context (never from LLM-supplied args), output re-parsed through the tool's schema before return, structured-error throws on every failure path, and unit tests covering both happy path and each named error. You have a story about a tool you shipped, a bug production traffic surfaced, and how you hardened it

• Experience building and maintaining low-latency production APIs (FastAPI, BentoML, or equivalent), with opinions on serving, batching, and caching

• Comfortable in AWS (Lambda especially), Docker, and GitHub-based workflows

• You use AI tooling actively in your engineering workflow — not as a novelty, but as a default. You'll be expected to demonstrate this during the technical evaluation

Desired

• Production agent observability: reading audit rows, distributed traces, per-tool latency and error metrics

• Cost and latency tradeoff intuition in agent loops — has measurably reduced per-conversation cost or P95 latency on a live agent

• Familiarity with an agent runtime framework (Vercel AI SDK, LangChain, LlamaIndex, or equivalent)

• Multi-tenant agent gating experience

• Prior SaaS and/or FinTech experience

• Nice to have but not required: Databricks, PySpark, Terraform

Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.

What’s In It For You?

• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.

• Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.

• Paid Time Off and National Holidays: Enjoy 20 PTO days yearly and the National Holidays for relaxation and rejuvenation.

• Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.

• Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.

• Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.

About Us

Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt.  Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions.

Please note: This position is offered on a contractor basis. Applicants must have the necessary documentation and authorization to work in the country where the job is located. Clutch cannot provide sponsorship or assist with obtaining work permits for this role.

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money.

Senior Software Architect (m/w/d) full remoteDortmund / Vollzeit (in Gleitzeit)Health System Services (HSS) wurde 1990 gegründet und ist einer der führenden Technologieanbieter und Dienstleister im deutschen Gesundheitsmarkt.

• Design, develop, and maintain APIs and services supporting ad campaign management, targeting, delivery, attribution, and reporting • Architect scalable, reliable, and high-performance distributed systems • Optimize systems for high-throughput and low-latency event/data processing • Drive architectural decisions and establish development patterns • Collaborate with distributed teams to ensure seamless integration and delivery • Mentor and guide other engineers, fostering technical excellence • Ensure code quality, maintainability, and alignment with long-term product goals • At least 5 years of commercial experience in building scalable, high-performance systems • Hands-on experience with AdTech solutions such as DSP, SSP, ad exchange, prebid, Google Ad Manager, or openRTB • Strong proficiency in Python, preferably with the Django framework • Solid knowledge of computer science fundamentals, including data structures, algorithms, and distributed systems • Good understanding of distributed system architecture with a focus on data availability, reliability, and performance • Practical experience with Kubernetes, PostgreSQL, and AWS • Upper-Intermediate level of English WILL BE A PLUS:• Experience with dbt and Redshift • Familiarity with interior decor industry solutions PERSONAL PROFILE• Attention to detail and quality • Excellent communication skills • Leadership mindset, proactiveness Are you a seasoned engineer passionate about building scalable, high-performance systems?

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise.

• Design and develop scalable applications across frontend and backend layers • Build intuitive user interfaces using TypeScript, Next.

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™.

As a Senior Software Engineer I at Aledade, we maintain, improve, and expand our web application and data pipelines. We’re looking for engineers who know that writing new code is not always the solution to a problem, but when technological changes are needed they create secure, maintainable, performant, correct, scalable, and stable solutions to the complex and unique challenges in our corner of the healthcare industry.

They embrace strategies that minimize risk, leaning towards observability, alerting, metrics, high test coverage, and frequent releases that incrementally build value.

Primary Duties:

• Develop and implement scalable and performant solutions.
• Partner, as a peer, with Engineering Managers, Product Managers, and stakeholders throughout Aledade to develop and execute technical roadmaps using Agile processes.
• Mentor and coach more junior engineers including thorough pull request reviews for other developers and be receptive to critical feedback on your own work.

Minimum Qualifications:

• BS/BTech (or higher) in Computer Science, Engineering or a related field.
• 4+ years experience as an engineer building full-stack web applications as part of a cross-functional team.
• 3+ years of experience working with SQL or other database querying language on large multi-table data sets.
• 2+ years of experience acting as a trusted technical decision-maker in a team setting, solving for short-term and long-term business value.
• 2+ years of experience coaching other engineers.

Responsibilities:

• Improve AI/ML infrastructure for model development, training, and deployment, with a focus on large language models and other generative AI architectures.
• Design multi-year vision, shaping the direction of crucial generative AI areas - text generation, image synthesis, multimodal models, and personalized content creation.
• Architect systems to enhance the capabilities and relevance of AI models, making complex data sets more accessible and actionable.
• Design and implement prompt engineering strategies to effectively guide generative AI models.
• Work closely with Product Management, Practices, Sales, Customer Success, and other stakeholders to identify and prioritize applied AI use cases within the organization.
• Analyze product usage patterns and trends to make data-driven decisions and forecasts for generative AI applications.
• Maintain the security of protected patient health information and ensure compliance with relevant regulations in the context of AI.
• Contribute to the development of APIs and interfaces for integrating generative AI capabilities into existing healthcare systems and applications.

We may use automated tools, including artificial intelligence (AI), to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process, including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process, please contact us.

About the Role

We’re looking for a Senior Software Engineer to join a newly forming team that will own one of the most specialised and business-critical domains in our technology landscape - Game Engine.

This role sits at the intersection of engineering, game mathematics, platform, and compliance. You’ll work on the tools, frameworks, and services that enable our mathematicians and game teams to build, validate, run, and monitor game logic in production.

This position is about deep ownership of a very specific technical domain: game engines, mathematical packages, simulation data, RTP monitoring, round details, and integrations with games developed both internally and by external studios.

You’ll be part of a small, experienced team with a high level of responsibility. The impact of this work is direct: incorrect game logic, missing round details, or inaccurate RTP monitoring can affect game delivery timelines, business performance, and regulatory readiness.

If you enjoy working close to complex domain logic, reviewing technical implementations, understanding how games work under the hood, and owning systems where precision matters - this role will feel like home.

Key Responsibilities

• Own, maintain, and evolve Playson’s Game Engine domain

• Work on internal frameworks and libraries used by mathematicians to implement game logic and mathematical packages.

• Review and validate code written by mathematicians, ensuring quality, correctness, maintainability, and proper usage of internal frameworks.

• Contribute to the development and support of game engines used to run mathematical logic within our platform.

• Support integrations with external game studios by helping build wrappers and bridges between third-party game implementations and Playson’s platform.

• Work with data structures and protocols that connect game logic with frontend and backend systems.

• Contribute to RTP monitoring processes, including validation of production transaction data against simulation data and expected mathematical behaviour.

• Support and evolve tools used for mathematical review, simulations, data files, monitoring, and alerting.

• Implement and maintain round details logic required for regulated markets, ensuring that detailed game round information can be correctly provided to partners and regulators.

• Collaborate closely with mathematicians, backend engineers, platform teams, compliance stakeholders, and product representatives.

• Participate in code reviews and technical discussions to ensure a high engineering standard across the Game Engine domain.

• Investigate issues related to game logic, mathematical validation, monitoring, and engine behaviour.

• Participate in minimal on-call responsibilities related to the systems owned by the team, mainly around monitoring, alerts, and domain-specific incidents.

• Take ownership of a highly specialised area where quality, accuracy, and attention to detail are essential.

Requirements

• Strong software engineering experience, ideally in backend, game engine, gaming, gambling, betting, or simulation-heavy environments.

• Solid experience with Node.js/TypeScript, or strong expertise in another OOP language such as C++, Java, C#, Go, or Python.

• Good understanding of software architecture, code quality, testing, debugging, and maintainability.

• Experience reviewing complex code and providing clear technical feedback.

• Ability to understand domain-specific logic and work with technical systems where business rules, mathematics, and engineering are closely connected.

• Strong problem-solving skills and ability to work with complex, non-standard technical challenges.

• Experience working with production systems where reliability, accuracy, and correctness are critical.

• Understanding of backend systems, APIs, data flows, and service-to-service communication.

• Ability to collaborate closely with non-engineering technical experts, especially mathematicians or domain specialists.

• Strong ownership mindset and willingness to become a key expert in a narrow but highly important technical domain.

• Product-oriented thinking, with an understanding that games are the core product and engineering decisions directly affect delivery, quality, and compliance.

• English communication skills sufficient for working in an international environment.

Nice to Have

• Experience in iGaming, gambling, betting, game development, or casino games.

• Experience working with game engines, mathematical engines, simulation tools, or game logic frameworks.

• Background in C++ or experience working with legacy C++ systems.

• Experience with mathematical models, probability-based systems, simulations, random generators, or RTP-related logic.

• Understanding of regulated markets and compliance requirements in iGaming.

• Experience with ClickHouse or other analytical/columnar databases.

• Experience with monitoring, alerting, and production diagnostics.

• Experience with AI-assisted code review or automated validation tools.

• Knowledge of microservices architecture and distributed systems.

• Familiarity with Kafka, gRPC, Kubernetes, or AWS.

• Experience integrating third-party games, external studio products, or wrapper-based solutions.

• Ukrainian language skills would be a plus.

What We Offer

• Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews

• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system

• Flexible Schedule: We offer a flexible work schedule to accommodate your needs

• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort

• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other

• Financial Support for Life Events: We provide financial support during special life events

• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave

• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

• Professional Development: Get reimbursement for professional development courses and training

Recruitment Process

• HR interview

• Technical interview (with Live coding)

• Final interview

Join us today!